Technical Support

 

Where can I access the Jukko SDK documentation?

 

Access the Jukko SDK documentation through the SDK page on our site or directly on GitHub.

 

Which OS versions (for iOS, Android, Unity) does Jukko support?

 

The Jukko SDKs support devices starting with iOS 10.0 and Android 4.4 (API level 19). However, for Android, devices starting with Android 5.0 are preferable, as not all WebView features used by the Android SDK to serve ads are supported in versions prior to 5.0.

 

(iOS) Does the Jukko SDK use the Apple IDFA?

 

The iOS SDK will automatically use the user’s Identifier For Advertisers (IDFA) and Limit Ad Tracking settings.

 

For more information about these settings, visit the following Apple link.

 

(Android) Is Google Play Services required for the Jukko SDK?

 

If the app user has Google Play services on their devices, SDK will automatically use the user’s Advertising ID (GAID) and Limit Ad Tracking settings.

 

For more information about Google Advertising ID, visit the following Google link.

 

How can I enable console logging for the Jukko SDK?

 

By default, the Jukko SDK logs only important messages, like unrecoverable error reasons. To enable debug logging, see the section “Console Logging” within the Jukko SDK documentation.

If you need direct assistance, please reach out to us anytime